Privacy Policy | nordicbet Official Gaming Platform Philippines

Last Updated: 2026-08-23

Privacy at a Glance

  • What we collect: Identity, contact, payment, and technical device data.
  • Why we collect it: To manage accounts, verify age, process transactions, and prevent fraud.
  • Who sees it: Only authorized staff and trusted service partners (e.g., payment providers). We never sell your data.
  • Retention: We keep data as long as your account is active and as required by Philippine law.
  • Your Control: You can request access or deletion through our support channels.

1. Introduction and Scope

Welcome to nordicbet. We are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we handle data for users accessing our services within the Philippines.

This policy applies exclusively to our official platform. It does not cover third-party websites, external payment gateways, or affiliate links that you may visit after leaving our site. Once you navigate away from our platform, the privacy policies of those respective third parties will apply.

2. Personal Information We Collect

Account & Identity

Basic registration details and contact information used to create your account and communicate important updates.

Verification Documents

Identification provided during KYC processes to confirm your legal age and identity as required for gambling operations.

Payment Data

Information necessary to process deposits and withdrawals via our partner payment providers.

Gaming Activity

Records of your wagers, transaction history, and game preferences to maintain account integrity.

Technical Data

IP addresses, browser types, device identifiers, and operating system details to optimize performance and security.

Communications

Records of your interactions with our support team via the channels available on this site.

3. How We Collect Data

We gather information through three primary methods:

  • Directly from You: Information you provide during registration, account verification, or when contacting support.
  • Automatically: Technical data collected via cookies and logs as you navigate our website.
  • From Partners: Information received from our partner service providers, such as payment processors and identity verification services.

4. Why We Use Your Data

Your data is processed for the following legitimate purposes:

  • Account Management: To maintain your profile and provide seamless access to our services.
  • Financial Transactions: To facilitate secure deposits and withdrawals.
  • Compliance: To verify that users are of legal age and to prevent fraudulent activity or multi-accounting.
  • Service Optimization: To personalize content and improve the overall user experience.
  • Legal Obligations: To comply with gambling laws and regulatory requirements applicable in the Philippines.
  • Marketing: To send promotional offers, only if you have provided explicit consent.

5. When We Share Data

We do not sell your personal data to third parties. We only share information in the following circumstances:

  • Service Providers: With technical, payment, and verification partners who help us operate the platform.
  • Legal Requirements: When required by law to share information with relevant authorities in the Philippines or other jurisdictions.
  • Security: To protect our users and the platform from fraud, money laundering, or other illegal activities.

6. How We Protect Your Data

We implement robust security measures to ensure your information remains confidential:

  • Encryption: Data transmitted between your device and our servers is protected by industry-standard encryption.
  • Access Control: Internal access to personal data is strictly limited to authorized personnel who require it for their role.
  • Payment Isolation: Sensitive financial data is handled through secure, isolated systems provided by payment partners.
  • Monitoring: We continuously monitor our systems for unauthorized access or potential security threats.

7. Cookies and Tracking

We use cookies to improve site functionality and remember your preferences. For a detailed explanation of the types of cookies we use and how you can manage them, please visit our Cookie Policy.

8. Your Rights

Depending on your jurisdiction, you have the following rights regarding your data:

  • Access & Portability: Request a copy of the personal data we hold about you.
  • Correction: Request the update of inaccurate or incomplete information.
  • Deletion: Request the removal of your data, subject to legal retention requirements.
  • Objection & Withdrawal: Object to specific processing activities or withdraw your consent for marketing.

To exercise these rights, please contact our support team via the channels available on this site. Please note that even after account closure, we must retain certain data to comply with anti-money laundering (AML) and gambling regulations.

9. Data Retention

We retain your personal information for as long as your account remains active. Once an account is closed, we will continue to store specific data for the timeframe required by applicable law in the Philippines to satisfy auditing and legal obligations.

10. Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that a minor has created an account, that account will be closed immediately and any funds will be handled according to our legal guidelines.

Parents or guardians who believe a minor is using our platform are encouraged to report this immediately via our Support page.

11. Cross-Border Transfers

To provide our services, some of our partner providers may operate outside the Philippines. In such cases, we ensure that appropriate safeguards are applied to protect your data during these transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. All updates are published on this page. We encourage users to regularly check the "Last Updated" date at the top of this page to stay informed.

Contact Us

If you have any questions or concerns regarding your privacy, please reach out to our dedicated team.

Contact Support